Nestled in the tranquil hills of Tamil Nadu, Kolli Hills Home Stays offer a peaceful retreat away from the bustle of city life. Surrounded by lush greenery, misty valleys, and cool mountain air, our home stays provide the perfect setting for a rejuvenating getaway.
Hotel Policy
To ensure a comfortable and enjoyable stay for everyone, we kindly ask you to observe the following policies:
1. Check-in and Check-out
- Check-in: 12:00 PM onwards.
- Check-out: By 10:00 AM.
- Late check-outs may incur additional charges unless prior arrangements have been made.
2. Guest Identification
- All guests must present valid identification upon arrival, such as a passport, driver’s license, or government-issued ID.
- Guests from outside the country must present a passport and visa as per local regulations.
3. Payment and Booking
- Full payment is required at the time of check-in unless specified otherwise.
- We accept cash, credit cards, and select digital payments.
- Cancellations made within 48 hours of the booking date may incur charges as per our cancellation policy.
4. Room and Property Use
- Guests are requested to respect and care for the home stay property and furnishings.
- Any damages or breakages must be reported immediately and may incur charges for repairs or replacements.
- Smoking is prohibited indoors but allowed in designated outdoor areas.
5. Noise Levels
- To maintain a peaceful environment, we request that noise levels be kept low, especially between 10:00 PM and 8:00 AM.
- Any disturbances that disrupt other guests may lead to immediate check-out.
6. Visitor Policy
- Only registered guests are allowed on the premises.
- If you expect visitors, please inform the management and obtain approval in advance.
7. Pets
- Pets are not allowed unless specified in advance and subject to additional conditions..
8. Food and Beverage
- Outside food and beverages are permitted but should be consumed respectfully, without leaving waste in common areas.
09. Health and Safety
- Please inform us of any medical conditions or allergies to ensure we can provide appropriate accommodations.
- Fire exits and emergency contact numbers are posted; please familiarize yourself with them for your safety.
10. Environmental Responsibility
- We encourage guests to be mindful of water and electricity usage.
- Kindly dispose of waste in the provided bins and avoid single-use plastics wherever possible.
We hope you enjoy your stay with us! For any questions or additional assistance, please do not hesitate to contact our management. Thank you for choosing our homestay, and we look forward to making your stay memorable!
Local Attractions
Surrounded by beautiful landscapes, rich culture, and vibrant local attractions, we invite you to explore the charm and diversity of our area. Here are some must-visit spots nearby:
- Just a 15-minute walk from the homestay, this ancient temple is renowned for its intricate carvings and tranquil surroundings. A perfect place to immerse yourself in spirituality and admire stunning architecture.
- Experience the lively colors, flavors, and aromas of the local market. From handcrafted souvenirs to fresh produce and street food, the market is a hub of local life and culture. Don’t forget to try some traditional snacks!
- Located a short drive away, these breathtaking waterfalls offer an ideal escape into nature. With cascading water, lush greenery, and refreshing pools, it's a great spot for photography, picnics, or just relaxing by the water.
Cancellation Policy
We understand that plans can change, and we strive to accommodate our guests with a flexible cancellation policy. Please review the following terms for cancellations:
1. Standard Cancellations
- Free cancellation if made up to 7 days before the check-in date.
- For cancellations made 3-6 days before check-in, 50% of the booking amount will be refunded.
- Cancellations made within 48 hours of the check-in date are non-refundable.
2. Last-Minute Cancellations or No-Show
- If a guest does not show up on the day of check-in without prior notice, the full booking amount will be charged.
- In case of last-minute cancellations (within 24 hours), no refund will be issued.
3. Early Departure
- Should a guest choose to leave before the scheduled check-out date, no refund will be provided for the unused nights.
4. Modification of Booking Dates
- Changes to booking dates are permitted once, up to 5 days before check-in, based on availability. Additional modifications may incur fees.
- Date changes made within 3 days of check-in may be treated as a partial cancellation and subject to the refund policy.
5. Special Circumstances
- In cases of extreme weather or unforeseen events, we may offer rescheduling or partial refunds at our discretion.
- Guests facing emergencies are encouraged to contact us as soon as possible to discuss options.
We encourage guests to contact us directly for any changes to their plans. Our goal is to ensure flexibility while maintaining our commitment to all guests. Thank you for understanding!
